Knowledge Base
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- Updated: September 8, 2025
The two most popular EAP Types are PEAP-MSCHAPv2 for UserName and Password Authentication and EAP-TLS for certificate-based authentication. Extended Authentication Protocol (EAP) is an authentication...
- Updated: September 8, 2025
Please note this feature is only available on version 1.2. To update your unit please see: EtherScope nXG: Updating Software The EtherScope nXG uses the...
- Updated: September 8, 2025
Please note this feature is only available on the following devices and versions: EtherScope nXG version 1.2: To update your unit please see: EtherScope nXG:...
- Updated: September 9, 2025
Please note this feature is only available on the following devices and versions: EtherScope nXG version 1.2: To update your unit please see: EtherScope nXG:...
- Updated: November 26, 2025
AllyCare-Enabled Features To learn more about AllyCare Support or to reach out to a sales representative, click here. *AllyCare Restrictions (See Support Services Terms & Conditions for complete...
- Updated: September 8, 2025
To use friendly AP Alias, you may complete this in two ways. If you have many APs that you wish to name, the most suitable...
- Updated: October 10, 2025
Typical operating battery life is 3-4 hours. Battery life from full charge varies on the features being used....
- Updated: September 9, 2025
The duration a unit can remain charged while powered off varies depending on the model. The following information pertains to units that have been fully...
- Updated: September 16, 2025
Typical battery life for the EtherScope nXG and the CyberScope from a full charge with all hardware powered on during testing is expected to be...
- Updated: September 8, 2025
The following units provide a variety of cable test techniques including TDR, wiremapping, office identification, and toning. It is designed to assist in troubleshooting cabling...
Popular Articles
- Updated: September 10, 2025
To update to the latest software on your AirCheck G3 or your CyberScope Air you must have a valid AllyCare support contract on the device....
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- Updated: September 8, 2025
Your network environment might require going through a proxy to access the Internet.* You also have the ability to white-list our URLs to help connect...
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- Updated: September 18, 2025
Applies to AirCheck G3, CyberScope, CyberScope Air, EtherScope nXG (EXG-300), and LinkRunner 10G (LR10G-200) The AirCheck G3, CyberScope, CyberScope Air, EtherScope nXG (EXG-300 models), and...
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- Updated: September 24, 2025
The following NetAlly products are capable of connecting to a fiber network using the SFP interface. Please note, not all units ship with an SFP...
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- Updated: September 8, 2025
The LinkRunner G2, LinkRunner AT 3000/4000, and 10G units do not have native WiFi or Bluetooth support. This means if you try to enable either...
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