Tech Tips Blog

Found 15 articles for the topic: Troubleshooting

Wi-Fi Connectivity Problems? Here is why...

As network professionals, we have all encountered them, the dreaded Wi-Fi-is-not-working complaints. You’re peacefully getting some work done at the office and then out of nowhere someone comes in and starts complaining about not being able to connect to the wireless network, about getting disconnected from the wireless network all the time, about not being able to connect to the internet, and so ....Read more

PoE Issues… How to Find and Avoid Common Problems

Network World cites (trib.al/9hLb9KS) a survey the Ethernet Alliance (https://ethernetalliance.org/)  conducted, in which a significant number of users reported issues with PoE including reliability, long repair times, and connection challenges. This should be of key concern to network operators, who – in addition to delivering voice and data – are now in the “power delivery business.”Today, PoE i....Read more

Using USB-Powered Accessories with the AirCheck™ G2

At some point, you may find it handy to use a third-party accessory when in the field with your AirCheck G2. For example, if you want to control your AirCheck remotely, a TP-Link WR702N micro-router is necessary. Powering this router with enough milliamps (mA) constantly is crucial. This particular micro-router draws 190 mA on startup and constantly pulls 140 mA during operation.The AirCheck G2 co....Read more

Roaming Test with the AirCheck™ G2

The ability to roam from one access point to another in a Wi-Fi environment is key to a health wireless network.  As devices are moving throughout a building, they need to be able to seamlessly authenticate and associate with APs as the device moves away from one AP and closer to another. The roaming test on the AirCheck™ G2 provides a means to test the ability to roam from one AP to another for t....Read more

Remote Troubleshooting for Today's Environment

During this pandemic, with so many users working remotely, many challenges of remote site troubleshooting arise, such as: • Lack of expertise at the remote offices results in senior IT personnel traveling to troubleshoot the problem • Not having the appropriate resources in place to solve the problem locally extends problem resolution times and incurs additional costs through downtime and staff tr....Read more

Troubleshooting Wi-Fi Connection Problems

As more and more people are working outside the traditional office setting, are you ready for the dreaded "Wi-Fi-is-not-working" complaints? As IT professionals we have all encountered these complaints. You are peacefully getting some work done at the office and then out of nowhere someone comes in and starts complaining about not being able to connect to the wireless network or about the wireless....Read more