Link-Live App Features
The main Link-Live app screen on your CyberScope Air facilitates the claiming process, displays Link-Live related information, and allows you to enable or disable Link-Live.com uploads as needed.
In this Topic
Sharing a Text File to Link-Live
Link-Live App Screen
The CS Air unit's name that displays on the Link-Live.com is shown to the right of the Link-Live icon 
. You can change this name on the Link-Live.com Units 
page.
Organization is the Link-Live organization where the unit is claimed. The Organization is also shown on Link-Live Sharing screens when you upload results or files.
E-mail is the first e-mail address assigned to the unit, which receives test result notification emails.
The Organization and Email address shown here are assigned on the Link-Live.com website. The fields displayed in CS Air's Link-Live app are informational.
AllyCare indicates the status of NetAlly's optional AllyCare services. See NetAlly.com/Support for more information.
Interface shows which network interface Link-Live currently uses to post results and the network status.
The Enable Link-Live toggle button turns the Link-Live features on or off on your tester. Enabling Link-Live in this app displays all the upload features and settings in the other NetAlly testing apps. You can opt to save your files and results locally, as described later in this topic.
NOTE: If Link-Live is disabled, the CS Air cannot upload test results or check for software updates. The options to automatically or manually upload files or results to Link-Live do not appear in the testing apps.
Tap the OPEN IN BROWSER link to open Link-Live.com on the CS Air's web browser.
The "(# buffered)" in the Link-Live screen header indicates the number of files stored in the device memory when no active network connection is available. The buffered file types are listed below the main app card.
The buffered files displayed automatically upload to Link-Live.com once your CS Air connects to an active network.
Saving Locally Only
If you do not want to send your results to the Link-Live website, you can still save results locally to your CS Air as JSON files.
Tap the Save Locally Only toggle field in the Link-Live app to save the JSON files to your unit.
Select SHOW FILES to open the Files app. The .json files are saved in the Downloads > TestResults folder.
See the Managing Files topic for an overview of the Files app.
You can transfer the JSON files to a PC for analysis, or you can download a JSON viewer app from the App Store 
on your CS Air.
With Save Locally Only enabled, options for uploading or saving to Link-Live (described in the Link-Live and Testing Apps section below) still display in the NetAlly testing apps. However, the results are saved to the internal Link-Live storage folder, and not uploaded to Link-Live.com.
Job Comment
The left-side navigation drawer for the Link-Live app lets you enter or change the Job Comment. The Job Comment attaches to all test results and files uploaded to Link-Live, until you change or delete it.
In contrast, the regular Comment is only attached to one set of test results or uploaded file.
Both comment types appear on Link-Live sharing screens like the one below:
To enter or change the persistent Job Comment in the Link-Live app:
-
With the Link-Live app open, tap the menu icon
or swipe right from the left side of the screen.
-
Tap the Job: field.
-
Enter a comment in the dialog box.
-
Tap SAVE.
Note that the Job Comment field appears in other Link-Live sharing screens, allowing you to change it from multiple locations on the CS Air. No matter where you change the Job Comment, it is updated everywhere on the unit.
Software Updates
The left-side navigation drawer for the Link-Live app also lets you check for and download any available software updates. See Updating Software in the Software Management chapter.
System Notifications
Link-Live can send messages to your test unit. They are displayed in the system Notification Panel.
Link-Live and Testing Apps
Once your unit is claimed, the Link-Live app works with several of the testing apps to upload test results, discovery and analysis data, comments, and images to the Link-Live website. Link-Live.com categorizes the uploads from different apps on corresponding webpages, as shown below:
| Link-Live Webpage | App Uploads |
|---|---|
|
|
AutoTest and iPerf results, images, connect logs, and other files when saved to a test result |
|
|
Captures, images, connect logs, and other file types |
|
|
Discovery, Wi-Fi, and Path Analysis results |
|
|
AirMapper Heatmaps |
AirMapperIf your unit is not claimed to Link-Live.com or if Link-Live is disabled on the app screen, the links and buttons for uploading to Link-Live in the testing apps do not appear.
Link-Live Sharing Screens
Whenever you select a button or link, like those above, to Upload, Save, or Share to Link-Live, a Link-Live sharing screen appears with the appropriate options for the data type.
For example, the Link-Live sharing screen for Discovery
page on Link-Live.com.
The Link-Live sharing screen for a screenshot or other image allows you to attach it to the most recently run test result
page, or to the Files 
page on Link-Live.com.
NOTE: Remember, the regular Comment field uploads only to the current result or file, while the Job Comment field uploads with all results and files until you change it.
Sharing a Text File to Link-Live
You can also select and share text by long pressing text on the unit's screen. Text files can be attached to the latest test results on Link-Live.com or posted in the Files section of Link-Live.
-
Long press a text string to select it.
-
Tap Select All if needed.
-
Tap SHARE.
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Select the Link-Live icon to open the Link-Live sharing screen.
-
Enter any comments as needed, and then tap UPLOAD TO FILES or UPLOAD & ATTACH TO LAST TEST RESULT.
Basic Wired Testing With Link-Live Pairing
Link-Live allows you to add several simple wired tests by pairing a NetAlly LinkSprinter or Test Accessory with your CyberScope Air. This ability lets you run wired tests and view the results on your unit. For example, you may wish to make sure that an AP is getting adequate PoE and basic connectivity while performing a Wi-Fi survey or running other Wi-Fi tests. The wired data is uploaded to Link-Live and then shared to your CyberScope Air to give you more complete information.
Tests available are:
- Power Over Ethernet (PoE)
- Wired link verification
- DHCP link verification
- Gateway detection
- Link-Live access verification
- (LinkSprinter only) Wi-Fi availability
You can also view the information on Link-Live, which includes supplemental information fields.
Before You Begin
-
You must have a Test Accessory iPerf Tester or a LinkSprinter Pocket Network Tester. To acquire one of these devices, contact your netally.com representative or visit: netally.com
-
Read the user guide available for your product, available at: https://www.netally.com/support/user-guides/
Link-Live Setup
-
Log into your Link-Live account. (You can use a PC or start the Link-Live app on your CyberScope Air and then select the Open in Browser option.)
-
Make sure your CyberScope Air is claimed to Link-Live.
-
Using the same Link-Live organization to which you claimed your CyberScope Air, claim your Test Accessory or LinkSprinter as per the instructions in the documentation.
-
Select the Units option from the left-side menu. This displays your claimed devices.
-
Select your CyberScope Air. (On a PC, you can use the filter icons at the top of the list.) This displays your device information.
-
Scroll down until you see the Pair Unit heading.
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Tap or click on the Pair Unit toggle button next to the Test Accessory or LinkSprinter that you want to pair with your unit.
-
Turn off your Test Accessory or LinkSprinter and unplug its Ethernet wire connection.
Run the Paired Test and View Results
To run a paired wiring test:
-
With your Test Accessory or LinkSprinter turned off, plug the Ethernet cable connection that you want to test into the test port. (All test LEDs activate for a few seconds, and then the PoE icon LED
remains on if there is adequate power from the connection.) -
Wait about 90 seconds for a test to complete. All five LEDs turn green if the tests are successful. The test results are uploaded to Link-Live and then shared with your CyberScope Air.
-
To view the results on your CyberScope Air:
-
Wait for the paired test icon
to appear on the system notification bar. -
Swipe down from the top of the screen to view the notifications list.
-
Locate and tap on the down arrow for the notification from Link-Live that shows a new result from your Test Accessory or LinkSprinter.
- PoE voltage is listed.
- Bold fields in the Link details show actual speed and duplex.
- The IP Address is the DHCP IP.
- The DNS is the primary server (DNS 1).
- Ping times to reach google.com are not included.
NOTE: Successive tests replace the data in the notification.
-
-
To view the results on a PC:
-
In Link-Live, select the Results option from the left-side menu. This displays your test results for all your claimed devices.
-
Select the results you want for the paired Test Accessory or LinkSprinter from the list. (On a PC, you can use the Search function to look for specific devices, folders, etc.) This displays the same information as the CyberScope Air system notification described above, but it adds additional information fields:
- Link polarity
- DHCP subnet mask
- Gateway ping time and public IP address
- Ping time for google.com
- (LinkSprinter only) Information on the nearest switch (switch name, model, IP/MAC address, port number, and type)
-