Units

The Units page in Link-Live lists all NetAlly testers claimed to your organization. From here you can view unit status, manage settings, push profiles to units, and remotely connect to a tester.

Accessing Units

Click Units in the navigation drawer to open the Units list. A sub-menu provides quick access to additional options:

Claim Unit – Start the process of claiming a new tester to your organization.
Settings – Expand to access saved profile settings for each tester model: EtherScope nXG, LinkRunner AT, LinkRunner 10G, AirCheck G3, CyberScope, and AirCheck G2.
Name and Authorization – Manage device names and authorization classes.
Import Name and Authorization – Import name and authorization data from a file.

Tip: Double-click the Units icon in the navigation drawer to jump directly to the Units list.

Units List

The Units list shows all testers claimed to your organization, with the total count at the top. Use the sort dropdown to sort by Last Seen or other criteria. Use the device type filter icons at the top of the list to show only a specific tester model.

Each entry in the list shows the unit name, IP address, and status icons. A green shield icon indicates an active AllyCare Pro subscription. A monitor icon indicates the unit is available for remote connection.

Claiming a Unit

See Getting Started in Link-Live for the step-by-step claiming procedure.

Unit Detail Panel

Click a unit in the list to open its details. The unit name and description are displayed at the top and can be edited by clicking the pencil icon. The toolbar provides the following actions:

Settings – Open the settings and profile management page for this unit.
Update Unit – Push an available software update to this unit. Shown when a newer version is available. See "Software Updates" below.
Remote – Remotely connect to the unit. See "Remote Control" below.
AllyCare expiration date – Displays the date the unit's AllyCare Pro subscription expires. Click the date to open the renewal page for this unit. See "Renewing AllyCare Pro" below.
Add a Label – Apply a label to the unit for organization.
Store Results in Link-Live – Toggle to control whether results from this unit are stored in Link-Live.

You can also apply labels and folders to results directly from the tester's Upload to Link-Live screen before uploading. See Labels, Folders, and Albums.

Details

The Details section shows key information about the tester:

MAC address
Serial number
Device model
System Version (firmware version)
Application Version

Last Seen

The Last Seen section shows when the unit last connected to Link-Live, along with:

Date and time last seen
Channel
Wired Management IP address
Wired Test IP address

Timezone

Set the timezone for the unit to ensure accurate timestamps on uploaded results.

Email Settings

Configure email notifications for this unit. Use the four notification level buttons to choose which results trigger a notification:

No notifications
Errors only
Errors and warnings
All results

Use the Email Notifications field and its + button to add the email addresses that should receive notifications for this unit. Remove all addresses if you do not want test results emails sent.

Advanced Settings

The Advanced Settings section provides the following options:

Pair Unit – When a paired unit sends a result to Link-Live, this unit will also receive the results. Use the add button to select units to pair.
Duplicate Uploads – Duplicate this unit's uploads (Results, Analyses, and AirMapper Surveys) to another organization you have admin privileges in. Each duplicated copy is processed automatically, so the receiving organization opens a finished, viewable analysis with no manual step. See Organizations for more on setting up sub-organizations.

Renewing AllyCare Pro

You can renew AllyCare Pro coverage for a unit directly from Link-Live.

When coverage on a unit is approaching its end date or has passed, the unit's detail panel displays a renewal message with a Renew Now button. The button opens the NetAlly self-service renewal site with that unit's serial number already entered, so you can complete the renewal without looking anything up. Payment on the self-service site is by credit card.

The expiring-soon message appears 60 days ahead of the end date.

NOTE: Self-service renewal is available for units on NetAlly's third-generation common software platform. The EtherScope 200 series is not included. The renewal site serves accounts in the United States and Canada. Accounts elsewhere, and anyone not paying by credit card, renew through the existing NetAlly renewal page.

Unit Settings and Profiles

The Settings page for a unit displays saved settings, such as AutoTest profiles, that can be pushed to one or more testers. Select a profile to view its settings details, including name, creation date, serial, and type.

Click Push to unit to send the selected profile to your testers. You can select which units receive the profile. A note indicates the minimum firmware version required to receive the update.

NOTE: Push to unit sends content such as profiles, floor plans, configurations, and Nmap scripts, and can target several units at once. To send a software update, use Update Unit instead. See Software Updates.

Remote Control

NOTE: Remote Control requires an active AllyCare Pro subscription.

Click the Remote button in the unit detail panel to start an encrypted remote session with the tester.

Once connected, the tester's live interface is displayed in a window within Link-Live, showing the tester's home screen and all available apps. You can interact with the tester remotely as if you were holding it. Click Reconnect if the session drops, or Close to end the session.

Unclaiming a Unit

To remove a tester from your organization (for example, before transferring it to another team), you can unclaim it from either Link-Live or the tester itself.

From Link-Live: Go to Units, open the overflow menu for the unit, and select Unclaim.

From the tester:

Open the navigation drawer and tap About.
Tap UNCLAIM.

Once unclaimed, the unit is removed from your organization and stops uploading results. Results that were already uploaded to Link-Live are preserved. Any results queued on the unit that had not yet been uploaded are deleted.

Software Updates

Software updates for NetAlly testers are delivered over the air (OTA). For a claimed unit, you can start an update from Link-Live or from the Link-Live app on the tester itself.

Updating a Unit from Link-Live

When a newer software version is available for a claimed unit, an Update Unit button appears in the unit detail panel toolbar. Click it to push the update to that unit.

Updates are pushed to one unit at a time, and only to the unit whose details are open. Selecting more than one unit in the Units list disables the Update Unit button.

NOTE: Update Unit sends software to a single unit. It is a separate action from Push to unit, which sends content such as profiles and floor plans and can target several units at once.

The unit downloads and installs the update, then restarts. Once it reconnects, the Details section of the unit detail panel reports the new System Version and Application Version.

NOTE: Pushing an update from Link-Live requires a tester running v3.0 or later. Testers on earlier software must be updated from the tester itself, as described below.

Link-Live also offers an available update when you first claim a unit. See Getting Started in Link-Live.

Updating from the Tester

To update from the tester, follow these steps:

Open the Link-Live app from the tester's home screen.
Touch the menu icon or swipe right to open the navigation drawer.
Touch Software Update. The Software Update screen displays the version number of any available updates.
Touch Download + Install to update the software.

When finished, the tester restarts.