Remote Access

LR 10G supports remote access and control using either a standalone VNC client or the Link-Live Remote feature, which uses a VNC client through the Link-Live website.

NOTE: The Link-Live Remote feature is only available to customers with an active AllyCare subscription. Your LR 10G must be claimed.
Visit Netally.com/allycare-support/ for more information.

You can establish remote connections using the Wired Test Port. However, the Management Port provides a more stable link for remote control because the test ports may disconnect and reconnect frequently.

See Test and Management Ports.

The top notifications are the quickest way to find assigned IP addresses for your LR 10G ports. Swipe down from the Status Bar to view them.

For a wired management connection, you must have an Ethernet cable with an active network connection plugged into the left-side RJ-45 Management Port.

When a remote session is active, the remote icon appears in the top Status bar, along with a notification.

NOTE: If you have screen lock settings enabled on your tester, when operating your tester device from a PC, you can lock and unlock the unit you are controlling remotely using the F1 and F2 keys on a keyboard. Move the mouse into your remote tester window and press F1 to lock. When the lock screen is displayed, move the mouse into the window and press F2 to unlock.

Using VNC

Remotely access the LinkRunner 10G using a peer-to-peer VNC client installed on a PC or other machine.

See General Settings > VNC to enable and configure VNC connections.

To connect to LR 10G using a VNC client:

  1. Get the IP address of a connected port (preferably a management port) by swiping down from the Status Bar at the top of the screen to view the notification panel.

  2. Provide the Wired Test or Management Port's IP address to your chosen VNC client application.

  3. Connect using your VNC client.

  4. If needed, enter the password that is set in the VNC settings.

Using Link-Live Remote

The Link-Live Remote feature uses end-to-end encryption, allowing secure remote control of your LR 10G.

On your LR 10G, go to General Settings > Link-Live Remote to ensure the feature is enabled.

NOTE: If a Password is enabled in the VNC General Settings, you must also enter the same password to access the Remote feature in Link-Live.

  1. If you have AllyCare, sign in to Link-Live.com to access the Link-Live Remote feature. Your LR 10G must be claimed.

  2. Navigate to the Units page at Link-Live.com.

  3. Select the LR 10G you want to remote control from the list of claimed units.

  4. Click or tap the REMOTE icon at the top right of the page to open an embedded window containing the LR 10G interface.

  5. If necessary, at the top of the window, enter the Password set in General Settings > Management > VNC on the LR 10G unit.

To use the Link-Live website while your remote session is active, you must open a new Link-Live tab or window.