Tech Tips

Category: Troubleshooting

Different Ways to Tackle Remote Troubleshooting – Step 3

Your evaluation of the on-site support situation will guide you in creating a plan and strategy. Ask yourself these key questions: Is there any IT staff on-site? What is their expertise level? What is the criticality of that site?

Different Ways to Tackle Remote Troubleshooting – Step 1

organizations with no IT support on-site or lower-skilled technicians, we’ve worked hard to develop different technologies and methods with simplified workflows and remote visibility that will help you to get the job done – fast.

The Physical Layer Matters

We are in the networking age of multi-gigabit wireless connections. Lightning-fast Wi-Fi technologies move data from one place to another, routing business-critical traffic at speeds

Extending the Battery Life of an AirCheck G2

An easy way to extend the battery life of an AirCheck G2 by more than nine hours without having to spend time re-charging the internal battery or swapping batteries is by using an external battery pack like the XTPower MP-10000.

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EtherScope® nXG Periodic AutoTest

Using the Periodic AutoTest feature of the EtherScope® nXG and the LinkRunner® 10G allows you to deploy the analyzer out to the problem location and monitor network resources over a period of time. Once you know exactly what is having problems and when it is having problems, it makes it much easy to get to the root of the problem.

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802.11 Retries, what do they mean?

The RF and Traffic Statistics section of the EtherScope™ nXG provides a per-channel view of the key Wi-Fi statistics. Included in this is a graphical representation of the precent of retries observed by the EtherScope® nXG. The graph above shows the retries when running an iPerf test between an AirCheck™ G2 and a Test Accessory.

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