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Different Ways to Tackle Remote Troubleshooting – Step 3
Your evaluation of the on-site support situation will guide you in creating a plan and strategy. Ask yourself these key questions: Is there any IT staff on-site? What is their expertise level? What is the criticality of that site?
Different Ways to Tackle Remote Troubleshooting – Step 2
While automated testing can uncover a wide variety of problems on its own, not all problems can be found using this method so the tools should also be flexible enough to provide additional diagnostic capabilities
Different Ways to Tackle Remote Troubleshooting – Step 1
organizations with no IT support on-site or lower-skilled technicians, we’ve worked hard to develop different technologies and methods with simplified workflows and remote visibility that will help you to get the job done – fast.
The Physical Layer Matters
We are in the networking age of multi-gigabit wireless connections. Lightning-fast Wi-Fi technologies move data from one place to another, routing business-critical traffic at speeds
Use MOS Score to Troubleshoot Voice Over Wi-Fi
The quantitative assessment of the quality of Voice Over Wi-Fi communications is often measured by its MOS score (Mean Opinion Score). The MOS score ranks
Edge Computing and New Challenges
The tremendous growth of interconnected devices in recent years – including the expanding deployment of IoT devices – has driven the need to rethink how
AirMapper Tips – Preparing Your Floor Plan
AirMapper™ on the AirCheck G2 or EtherScope nXG provides a quick and easy way to map out your Wi-Fi network. Allowing you to collect empirical
Holidays are No Time for Slow Wi-Fi
Over the holidays you can expect an increase in users and traffic on your network.
Interference Sources on the Wi-Fi Network
Identify and mitigate interferers right the first time and you can spend your
time on the next issue rather than troubleshooting the last one.
Extending the Battery Life of an AirCheck G2
An easy way to extend the battery life of an AirCheck G2 by more than nine hours without having to spend time re-charging the internal battery or swapping batteries is by using an external battery pack like the XTPower MP-10000.
Troubleshooting Wi-Fi Connection Problems
These are very common complaints, and all of them concerning since figuring out the root cause of these common wireless network problems can be very time consuming and sometimes difficult.
EtherScope® nXG Periodic AutoTest
Using the Periodic AutoTest feature of the EtherScope® nXG and the LinkRunner® 10G allows you to deploy the analyzer out to the problem location and monitor network resources over a period of time. Once you know exactly what is having problems and when it is having problems, it makes it much easy to get to the root of the problem.
802.11 Retries, what do they mean?
The RF and Traffic Statistics section of the EtherScope™ nXG provides a per-channel view of the key Wi-Fi statistics. Included in this is a graphical representation of the precent of retries observed by the EtherScope® nXG. The graph above shows the retries when running an iPerf test between an AirCheck™ G2 and a Test Accessory.
Remote Troubleshooting for Today’s Environment
During this pandemic, with so many users working remotely, many challenges of remote site troubleshooting arise, such as: • Lack of expertise at the remote
Terminated vs Unterminated Cables Tests
Learn the benefits of terminated versus unterminated cables tests using the LinkRunner G2, LinkRunner 10G, or the EtherScope nXG.