Customer Experience & Solutions Center
NetAlly's Customer Experience and Solutions Center is here to help you solve any product problems you encounter - from the simplest to the most complex.My Registered Products
Register your products, get activation codes, and track your AllyCare Support status.
My Support
Submit your technical questions here for the fastest access to our technical experts and the best response to your product issues.
My AirMagnet
Register your AirMagnet products and get access to the My AirMagnet portal.
My Link-Live
Create your Link-Live account here, claim products, and get access to your testing data, analysis, and reports.
Our goal is to ensure you get the best experience with our products while exceeding your expectations.
- Coach you through various aspects of product usage.
- Quickly resolve your product issues to minimize downtime.
- Serve as your technical advocate, drawing from experts across NetAlly to get you fast answers.
- Address repair issues and simplify remote troubleshooting to help you to maximize the life and value of your product.
Resources
Frequently Asked Questions
Knowledge Base Articles
AllyCare Premium Support
AllyCare Premium Support provides your products with extended product support and repairs beyond the standard warranty period.
With priority access to our world-class technical experts, AllyCare members will also receive product software upgrades and access to our enhanced AllyCare-enabled product features.
What's New!
Learn about the latest product releases and updates on your favorite NetAlly handheld testers and AirMagnet software.