Supporting remote sites has always been a challenge for network professionals. Lack of expertise at the remote offices frequently necessitates travel by senior IT personnel to troubleshoot problems. But in today’s environment, that may not be an option.
With the inability to travel to your remote sites, or more recently even your local office, how do you get the visibility you need to solve tough problems? You can only get so far with infrastructure monitoring tools and VPN access. That’s where NetAlly comes in.
In this application note, we will cover how to gain “as if you were there” visibility, collaborate with on-site staff (whether they’re technical or not), and solve problems fast using the EtherScope nXG Portable Network Expert and the Link-Live Cloud Service.