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Troubleshooting WiFi Connection Problems

As more and more people are working outside the traditional office setting, are you ready for the dreaded “WiFi-is-not-working” complaints?

As IT professionals we have all encountered these complaints. You are peacefully getting some work done at the office and then out of nowhere someone comes in and starts complaining about not being able to connect to the wireless network or about the wireless network being slow, about getting disconnected from the wireless network all the time, about not being able to connect to the internet, and so on. These are very common complaints, and all of them concerning since figuring out the root cause of these common wireless network problems can be very time consuming and sometimes difficult.

With the right tools and a little knowledge, finding the root cause of the most common wireless network problems can be quick and simple.

Download our free white paper “Troubleshooting WiFi Connection Problems” and learn how to differentiate between problems connecting to the WiFi and problems accessing network resources, show you how to identify the most common causes for connection problems on the WiFi network, and provide recommendations on how to resolve those problems.

Author Bio – Julio Petrovitch
Product Manager – Wireless
Julio Petrovitch is a product manager at NetAlly, plus a certified CWNA/CWAP/CWDP/CWSP. He’s worked with network design, testing and validation for almost 20 years. Throughout his career he has had the opportunity to work with multiple networking technologies, including POTS, DSL, Copper/Fiber Ethernet, WiFi, and Bluetooth/BLE.
Julio Petrovitch

AirCheck® G3 Pro

Wi-Fi 6 & 7 Wireless Tester

The AirCheck G3 Pro delivers professional-grade wireless analysis and site surveys across Wi-Fi 6/6E, Wi-Fi 7, and Bluetooth/BLE environments – without the limitations of software-only tools or apps.

EtherScope® nXG

Ethernet Network Tester & Wi-Fi 6 & 7 Diagnostics Tool

The EtherScope nXG is the industry’s most comprehensive portable network analyzer, purpose-built for engineers managing the converged chaos of multi-gig Ethernet, PoE, enterprise Wi-Fi 6/7, and Bluetooth/BLE environments.