OUR COMMITMENT TO PRIVACY
- Use our website, Products and Services, or our maintenance and professional services (collectively the “Services”);
- Request quotes, services, support, downloads, trials, whitepapers or information;
- Use NetAlly products and services under the purview of a written agreement between you and NetAlly;
- Subscribe to newsletters, programs, promotional emails or other materials, or sign up or register to participate in certain online or offline events;
PERSONAL AND NON-PERSONAL INFORMATION
Personal information refers to any information relating to an identified or identifiable natural person, such as an identification number, physical, physiological, mental, economic, cultural, or social identifiers.
Non-Personal Information that is related to you but that does not personally identify you. Non-personal Information also includes information that could personally identify you in its original form, but that we have modified (for instance, by aggregating, anonymizing or de-identifying such information) in order to remove or hide any Personal Information.
COLLECTION OF INFORMATION
We collect both Personal and Non-Personal Information that you provide directly to us or that we may obtain in connection with our Services and Site.
The types of Personal Information we collect may include your name, email address, account username, password and/or responses to security questions, address, phone number, company name and your company related contact details, details regarding your job function, job title, industry sector, work-related records and location of your mobile device.
The types of Non-Personal Information we collect may include device and tool information related to your account (e.g., serial number and date purchased), , the type of browser you use, access times, pages viewed, number of clicks, service activation codes, connected devices, nodes, configurations.
USE OF INFORMATION
We may use your Personal and Non-Personal Information for various purposes, including to: (a) provide, maintain, support and improve our Services and Site and support and interact with you as you use those Services and/or Site; (b) monitor and analyze trends, usage and activities in connection with our Services and related tools and those of third parties; and/or (c) personalize and improve Services and the Site, and provide advertisements, content or features that match your user profile(s) or interests. At all times your Personal and Non-Personal information will be used in compliance with all applicable laws and regulations.
Cookies and other tracking technologies such as web beacons/tags, local shared objects (collectively, “Cookies”) are used to enhance your experience by allowing us to tailor our content based on your interests and distinguish you from other users of our Site and Services. Cookies can contain information, such as your user ID or preferences, track the pages you’ve visited, or to save your password so you do not have to re-enter it each time you visit our Services. Although rejecting certain Cookies will not interfere with your ability to interact with most of our Services, certain functions and/or Services might be unavailable to you if you reject certain Cookies.
NetAlly uses and allows certain third-party Cookies on our Site to help us understand what product information is of most interest to you, to send advertisements tailored to your interests, and to measure the effectiveness of such advertising and other information. These third-party Cookies collect and analyze certain types of personal information, including IP address, browser type, system language, screen resolution metrics, ISP, pages visited and URLs of web pages that referred visitors to the Site, OS version, Geo Location, time zone, date time stamp, time spent on pages, and clickstream data session information and other similar information. The third-party Cookies may collect such Personal Information on our Site and combine the information collected with other Personal and Non-Personal Information from other websites and/or other online or mobile products and services you may use or visit.
DATA PROTECTION AND SECURITY
The security of your personal information is very important to NetAlly. We have in place physical, administrative, and technical safeguards designed to protect your Personal and Non-Personal Information. While NetAlly strives to safeguard your personal information, we cannot guarantee the security of the information you transmit. We recommend you take every precaution in protecting your personal information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and use a secure browser.
SHARING OF INFORMATION
NetAlly contracts with business partners, suppliers, service providers, authorized third-party agents or contractors (“Service Providers”) in order to provide the Services or fulfill other requests or service the Site. NetAlly may share personal information with its Service Providers to the extent needed to deliver the products or Services or respond to requests for information on products or Services or otherwise support your business needs or interests. NetAlly may also share your information in response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required or permitted by any applicable law, rule or regulation. We may also share Personal and/or Non-Personal Information in aggregated or de-identified form.
SOCIAL SHARING FEATURES
The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button, and the LinkedIn and Twitter “Follow” buttons), which let you share actions you take on our Services with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features. We accept no responsibility for the privacy practices of these entities.
If you choose to use our referral service to tell a friend about a page on NetAlly.com, we will ask you for your friend’s name and email address, which we understand you are authorized to provide. We will automatically send your friend a one-time email inviting him or her to visit the Site. NetAlly does not store this information.
You can always unsubscribe or choose your preferred method of communication from us by following the specific instructions in the email you receive or by notifying us via the appropriate method below.
To access and/or correct information, you can do so online or notify us via the appropriate method below.
As described above, we may share personal information with third parties for marketing purposes in relation to our products and Services with your prior permission or where otherwise permitted by applicable law. To opt out of having your personal information shared in this way, please contact us at dataprivacy@NetAlly.com. In accordance with applicable law, you may have the right to access, correct, delete, transfer, restrict or object to the processing of certain personal information at any time. This may be done by logging into your online account or emailing us at dataprivacy@NetAlly.com, or by contacting us by phone at 1-844-878-2559 (US/Canada) or +1-719-755-0770, or mail at NetAlly, Data Privacy Office, 2075-A Research Pkwy, Colorado Springs, CO 80920, USA.
If you wish to deactivate or delete your account, or to change, update or delete your Personal Information please email us at dataprivacy@NetAlly.com. We may also retain cached or archived copies of personal information for a reasonable period of time.
You can choose your preferred method of communication. You may also choose to opt out of NetAlly contacting you for marketing purposes by email, postal mail, and/or phone by sending an email to dataprivacy@NetAlly.com, or by contacting us by phone at 1-844-878-2559, or mail at NetAlly, Data Privacy Office, 2075-A Research Pkwy, Colorado Springs, CO 80920, USA. If you opt out, we may still send you non-marketing communications, such as those about your account, your use of the Services or our ongoing business relationships governed by other agreements.
CHILDREN’S PRIVACY PROTECTION
NetAlly does not target and is not intended for children under the age of 13. Further, this Site will not knowingly collect personal information from children, and NetAlly will delete such information upon discovery.
Last update: 16 September 2019