If your device reboots or freezes when using the camera in 16:9 resolution, you’re not alone. This issue can occur when other applications are running simultaneously. While the root cause is under investigation, there’s a simple workaround to keep your device stable.
Workaround: Change Camera Settings
Follow these steps to prevent unexpected reboots:
- Open the Camera app.
- Swipe from the left side to the right until you see the gear icon at the bottom right.
3. Tap the gear icon.
4. Tap Resolution & quality
5. Tap Back camera photo
6. Change to (4:3) 0.3 megapixels
7. Confirm changes and exit settings to return to the camera.
Why This Fix Works
Switching to 4:3 resolution reduces resource usage, preventing crashes and improving stability when using the camera alongside other apps.