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AirCheck G2™ Wireless Management Port

There are times when it is necessary to ship the AirCheck G2 out to a remote site to troubleshoot a wireless issue. By connecting the wired port on the side of the AirCheck G2 to the network and putting the unit into remote mode, it can be controlled using VNC. An even better configuration is to setup the AirCheck G2 to be remotely controlled wirelessly.

PoE Issues… How to Find and Avoid Common Problems

Today, PoE is powering many mission-critical devices, including VoIP systems, WiFi networks, surveillance systems, digital lighting, building access, IoT devices, digital signage, etc. As with bandwidth, PoE has also increased, evolving from 12W to 25W.

WiFi Connectivity Problems? Here is why…

As network professionals, we have all encountered, the dreaded WiFi-is-not-working complaints. You’re peacefully getting some work done at the office and then out of nowhere someone comes in and starts complaining about not being able to connect to the wireless network, about getting disconnected from the wireless network all the time, about not being able to connect to the internet, and so on. These are very common complaints, and all of them are very annoying since figuring out the root cause of these common wireless network problems can be very time-consuming and sometimes difficult.

Different Ways to Tackle Remote Troubleshooting – Step 3

Your evaluation of the on-site support situation will guide you in creating a plan and strategy. Ask yourself these key questions: Is there any IT staff on-site? What is their expertise level? What is the criticality of that site?

Different Ways to Tackle Remote Troubleshooting – Step 2

While automated testing can uncover a wide variety of problems on its own, not all problems can be found using this method so the tools should also be flexible enough to provide additional diagnostic capabilities

Differences between WiFi Throughput, Bandwidth and Data Rates

if you want to validate WiFi network performance you should always measure your network’s throughput. The best way to do so is by using a test tool that will allow you to measure your throughput against an endpoint on your network. An example of a commonly used endpoint is iPerf, which is a software application that can be used to measure incoming traffic and generate outgoing traffic from any device on the network

Validating Remote Worker Connectivity & Performance

Without remote technical staff and the inability to travel to troubleshoot, it’s difficult to isolate problems caused by bandwidth issues and packet loss. In this short video, we’re going to show how to use the Network Performance Test client software and the EtherScope nXG to diagnose the performance of links to/from remote sites.

Different Ways to Tackle Remote Troubleshooting – Step 1

organizations with no IT support on-site or lower-skilled technicians, we’ve worked hard to develop different technologies and methods with simplified workflows and remote visibility that will help you to get the job done – fast.